You Probably Answered Yes To OneWhether we are honest enough to admit to it or not, I think that most of us can answer “yes” to at least one of these questions.
We Are HumanBut stop for a moment and think about what you were going through when you did this to someone else. As real estate agents we try our very best to put on the best face possible to our clients and the general public. In general, we are upbeat and fairly pleasant people. But every once in a while we show our human side. This completely natural behavior can surface for a variety of reasons.
What’s Behind It AllMaybe you were working with an extremely difficult client who was making an unreasonable request. Maybe you had worked for 14 days straight without taking a break and were just exhausted. Or perhaps you were experiencing some personal issues that have you a little preoccupied. Whatever the reason, sometimes we need to remember that everyone has difficult days. Most of us don’t intend to be mean-spirited or non-responsive or send an angry email…maybe it’s just that today is not the best of days.
Cut Them Some SlackSo when this happens to you…and it will, give the other person/agent the benefit of the doubt that this is not the norm for them. You just don’t know what someone is going through on a given day. While we can’t control their behavior, we can control our response to their behavior. Please don’t take it personally because more than likely, it’s not about you…it’s about them. Be patient, understanding and think to yourself, “maybe they’re just having a bad day”. Even Realtors deserve a “pass” on some days…wouldn’t you agree? Related Articles
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